Desk
Employee case management
Effectively solve organizational or work-related issues with the HR manager, and manage issues, notes, appeals, or complaints from the team. Desk will help you manage them in the most professional way possible.
Discover how [Brand] can benefit your HR operations
Explore a wide range of features within the HR platform to achieve maximum automation for both your individual tasks and your team's activities.
When I looked for the new HRMS, I was impressed with the flexibility of PeopleForce, where you can make whatever you need: access rights, automated flows, leave policies, recruitment process, and performance reviews can be configured precisely how you need them. The UI is intuitive, so new users adapt very quickly.
Join over 1000 companies that already trust [Brand]
Get to know our HR platform from the inside out to understand how you can better automate and customize your processes.
Flexible customization to meet your needs
Ongoing communication with our team
Simplify your HR processes by up to 30% per month.
Case management in minutes
Create your case when you need a quick solution
Simply create a case via the hot menu, describe the problem encountered and submit it. This will allow you to resolve problems more efficiently and proactively and collect statistics.
Request delegation
Recognise the responsible employee
The HR manager receives all requests and distributes them to those responsible for resolving the problems. Requests can be classified by categories, which can be established in advance, for the analysis of the occurrences.
Internal communications
Talk to the person who solves the problem
Once someone is assigned to your problem, this person accesses your case and solves it. You simply contact the assigned person through the case window and track the status of your problem.
Why choose [Brand]?
Whether you’re new to [Brand], or back to see what’s new, we’ll have you set up and ready to do your best work in minutes.
Top-rated HR platform to streamline your HR processes
Recruiting automation
Find the best talents much faster by parsing resumes, outreach and testing automation. See all the interviewers’ feedback, rating, contact details of each candidate in one place.
Self-service for your employees
Each employee can see the directory of team members, calendar with upcoming events, OKRs, goals and in one click request sick leave or vacation.
Flexible leave management
No more spreadsheets! Totally customize your leave types, leave balance calculation and fully automate leave request and approval system for team members convenience.
Employee surveys & eNPS
Know your employee engagement and satisfaction level and discover key drivers of your success to make data-driven decisions.
HR reporting & analytics
Get actionable insight into every facet of your HR process. PeopleForce makes it easy to create quick, custom, and precise reports.
HR workflow automation
With PeopleSign technology, candidates can sign job offers right on the screens of their mobile phones from literally anywhere.
Team collaboration
Collaborate on goals, benefit from flexible access rights, create hiring teams. Collaborators can comment and rate news to keep track of everyone.
Performance management
Easily set up Performance review schedule, monitor progress, and benefit from 1-on1, 360-degree feedback evaluation methods.
Integrations
[Brand] Android and iOS apps are fully integrated with the online version and provide you with freedom of managing HR on the go.
Book in a free demo with us
See how [Brand] can help your company
Check out our customers' testimonials
Check out what real customers have to say about their experience with [Brand]
[Brand] really boils down to your needs and workflow. It's very suited for medium-sized companies that want to automate their HR workflows, from presence logging to performance reviews. It's modular and very customizable, and you can see it evolve constantly, release after release.
There's a lot to appreciate about [Brand]. Firstly, their PTO tracking is seamless – a real time-saver. The ability to customize features adds a personal touch that's impressive. The 1-on-1 feature in the performance module is a standout, making interactions meaningful. Workflows and flexible settings are like a dream combo, tailored to our needs.
When I looked for the new HRMS, I was impressed with the flexibility of [Brand], where you can make whatever you need: access rights, automated flows, leave policies, recruitment process, and performance reviews can be configured precisely how you need them. The UI is intuitive, so new users adapt very quickly.
When I looked for the new HRMS, I was impressed with the flexibility of PeopleForce, where you can make whatever you need: access rights, automated flows, leave policies, recruitment process, and performance reviews can be configured precisely how you need them. The UI is intuitive, so new users adapt very quickly.
Frequently Asked Questions
PeopleDesk assists in tracking and resolving company-specific issues or cases by providing a centralized platform for case intake, management, and resolution. It allows companies to categorize and organize cases, ensuring that each issue is appropriately documented and addressed.
With the module, you can easily manage requests, questions, and team situations, redirect them to the appropriate managers, and so on. This is done within a unified system. When someone encounters an issue, they open a case, and a manager assigns it to a responsible employee who handles the correspondence and resolves the problem or request. Case statuses can be monitored in real time.
In the "Cases" section, you can see the number of open, closed, and on-hold cases currently in the company, as well as understand in which category there are the most open cases, when the cases were created, and when they were last updated. Additionally, details about each case are available in the case window, so you can always stay current on what's happening in your company.
Certainly, the PeopleForce platform provides a knowledge base where you can conveniently upload answers to the most common questions in your company. This will help you avoid frequently occurring situations, such as Wi-Fi password or two-factor authentication issues, equipment orders, or simple document template filling. Organize everything into folders within your knowledge base to ensure constant access for all employees so they can find the necessary information without opening a case.